FREQUENTLY ASKED QUESTIONS

Do you deliver to other emirates in the UAE?+

We have same day deliveries to other Emirates, with orders made and paid, min. 5 hours in advance.

Do you deliver outside the UAE?+

Not currently. Hopefully in the future.

Can we pay by credit card?+

Yes, there are 2 options for paying with your credit card.
1. When you place your order on our website (we recommend this option as it is the most secure form of payment)
2. If you order through Whatsapp - our number is +971 502632668.

Do you take cash on delivery?+

We do not accept cash on delivery.

What are your opening hours?+

Our Al Serkal studio is open from 9AM - 7PM, Monday to Friday. We are currently also open on weekend. Our online store is open 6 days, and takes order for same day deliveries between 9AM and 7PM.

Is delivery free of charge?+

Deliveries within Dubai are free of charge. Deliveries to other Emirates are charged at 200AED, and free of charge for orders above 1000AED.

Do you only do online orders?+

No, we have a studio in Al Quoz that you can visit between 9AM – 7PM.